Refund Policy

Return Policy

If you encounter a problem with one of our products, please return the item along with the original invoice and a note explaining the problem with your name, address, phone and email address. Please package the item(s) in a sturdy carton or reinforced envelope, wrapped securely to prevent damage in transit. You will receive a credit for any shipping charges you incur and you will not be charged shipping costs on the second shipment. Credit will not be issued for CDs, once opened, except in cases of damage, manufacturing defect or production flaws as stated in our Refund Policy.

If returning your items via U.S. Mail, items should be sent with an explanation of the defect to:

IAM Yoga c/o Yoga Network International, Inc.
Attn: Returns Department
P.O. Box 5004
Salt Springs, FL 32134

For UPS or Federal Express return items, please send to:

IAM Yoga c/o Yoga Network International, Inc.
Attn: Returns Department
23855 NE County Road #314
Salt Springs, FL 32134

 

Refund Policy

Full refunds are granted in cases of damage, manufacturing defect or production flaws only within 30 days of the date of purchase.

Order Cancellation Policy

No refunds are offered unless you cancel your order prior to its being fulfilled. If you cancel your order after the order has been shipped, you will be charged a Return Fee equal to the amount of postage plus a $2.00 restocking fee. To receive the remainder of the purchase price, you have the option to 1) receive a credit toward a future order, 2) transfer the amount to a Gift Certificate, 3) receive a Yoga Network International check mailed to you refunding the balance of your money (less postage and restocking fee).

Exchange Policy

All sales are final except for exchanges for sizes in clothing and miscellaneous items. Item must be in new condition, in its original packaging and eligible for resale. Responsibility for shipping charges for an Elected Exchange is accepted by the customer.