Shipping Policy

Customer Service

We guarantee your satisfaction with every product we sell. If you are not completely satisfied with your order, please contact us. It is our goal to provide you with the best Customer Service. If for any reason you need to contact us with a question, concern, order status inquiry, or a financial matter, we are here for you. Emails should be forwarded to malay@amritkala.com. The trust of our valued customers and clients is held in the highest regard and Yoga Network International, Inc. will do everything possible to preserve that trust.

Shipping & Handling

We are unable to process orders until full payment is received. Please allow 7-14 days for delivery; longer to international destinations. We ship via U.S. Postal Service or ground service within the United States, using the method that is the best choice to get your items to you in a timely fashion (Priority Mail, First Class, etc.). In most cases, Priority Mail with Delivery Confirmation is used. Ground service requires a street address. If you have a P.O. Box and no street address, we can only ship U.S. Postal Service.

The Time Frame to receive your item(s) applies to items In Stock. See Special Orders section for extensions. You will be notified if an item is on back order and will receive the item as soon as possible.

International Orders

An International Flat Rate Option has been added for the convenience of our International Customers. A Global Priority Mail Flat Rate Envelope will accommodate orders up to 4 lbs. and 3 inches thick. If your order fits the Global Priority Mail Envelope, the charge for this service is $14.00 on average plus $3.00 Handling (in most cases). If your order requires larger packaging, shipping will be calculated and the total adjusted to reflect the required Postage plus $3.00 Handling. Payment for International Orders must be in U.S. funds, preferably by credit card. While we cannot accept personal checks on International Orders, we will happily accept a cashier’s check or money order payable by a United States Bank. No personal checks please. Orders may be subject to import duties and other surcharges.

Back Orders & Availability of Merchandise

Occasionally, we sell out of an item sooner than expected. We will inform you if we cannot fill your entire order immediately and give you an approximate delivery date. If we are unable to re-order, or if an item has been discontinued, we will issue a refund (if pre-paid). We reserve the right to discontinue or delete from inventory any item at any time.